Major incident

Paddle: Retain

Current status of Paddle: Operational — live Paddle status

Timeline

1. Aug 24, 2026, 08:35 UTC
   identified
   We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
2. Aug 24, 2026, 09:11 UTC
   monitoring
   We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
3. Aug 24, 2026, 09:22 UTC
   resolved
   The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected].

Updates as published by Paddle.