Optus outage history and status
Is Optus down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
1
incidents, 90 days
2 h 09 min
median time to fix
Jul 28, 2026
last incident
Optus components
Mobile Operators
- Australia Operational
- Rest of the World Operational
Applications
- Campaign Manager Operational
- Mobile Studio Operational
- Mobile Gateway (API) Operational
- Two Factor Authentication Operational
- Email2SMS Operational
- Subscriptions Operational
- Web2SMS Operational
- Sending Hours Operational
- Mobile Report Operational
- Company Admin Operational
- Optus SMS Suite Service Desk Operational
- Single Sign On (SSO) Operational
- Optus Digital Messaging for NICE CXOne Operational
Optus outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Jul 28, 2026, 21:43 UTC | Messages using Sender IDs (Alpha Masks) to non-Australian destinations being Blocked Rest of the World | Minor | 2 h 09 min |
| Jul 15, 2026, 07:46 UTC | Delayed Message Delivery Australia | Minor | 1 h 25 min |
| May 8, 2026, 01:34 UTC | Degraded Performance Campaign Manager, Mobile Studio, Web2SMS, Mobile Report, Company Admin | Minor | 1 h 38 min |
| Mar 27, 2026, 00:13 UTC | Delayed delivery - SMS Messages Campaign Manager, Australia, Mobile Studio, Rest of the World, Mobile Gateway (API), Two Factor Authentication | No impact | 1 h |
| Feb 26, 2026, 01:07 UTC | Campaign Manager – Large Campaign Processing Delays Campaign Manager | Minor | 4 days 21 h |
| Feb 9, 2026, 02:56 UTC | Delivery Issue Australia - Telstra Australia | Minor | 15 min |
| Oct 15, 2025, 18:07 UTC | Campaign Manager - Upload List Error - Work-around available Campaign Manager | No impact | 27 h 18 min |
| Oct 15, 2025, 04:12 UTC | API Messaging Outage Campaign Manager, Mobile Gateway (API), Email2SMS, Web2SMS | No impact | 36 min |
| Jul 5, 2025, 10:03 UTC | SMS Suite Outage Mobile Gateway (API), Optus SMS Suite Service Desk | Minor | 1 h 57 min |
| Apr 11, 2025, 18:07 UTC | sms.optus.com.au Partial Web Outage Optus SMS Suite Service Desk | Minor | 2 h 12 min |
| Apr 10, 2025, 04:16 UTC | SMS Delivery Receipts Degradation Australia | Minor | 1 h 41 min |
| Apr 2, 2025, 01:37 UTC | Optus SMS Web Service Degradation Campaign Manager, Web2SMS | Minor | 1 h 32 min |
| Mar 13, 2025, 23:48 UTC | Mobile Report - Failure to load Mobile Report | No impact | <1 min |
| Feb 18, 2025, 23:23 UTC | sms.optus.com.au Web Outage Campaign Manager, Mobile Studio, Email2SMS, Web2SMS | Major | 2 h 36 min |
| Feb 8, 2025, 17:05 UTC | Campaign Manager csv upload erroring - list does still upload Campaign Manager | Minor | 32 h 55 min |
| Dec 26, 2024, 07:40 UTC | Optus delivery issue- Degraded performance Australia | Minor | 3 h 10 min |
| Dec 12, 2024, 00:33 UTC | Campaign Manager issue with uploading csvs Campaign Manager | Minor | 1 h 01 min |
| Nov 29, 2024, 01:21 UTC | Telstra Australia - Delayed delivery of SMS messages Australia | Minor | 11 h 29 min |
| Nov 12, 2024, 01:44 UTC | Web2SMS Inbox issue (old view only) Web2SMS | No impact | 24 min |
| Aug 22, 2024, 18:36 UTC | Web2SMS not displaying some conversations Web2SMS | Minor | 2 h 54 min |
| Jul 23, 2024, 02:34 UTC | SMS Messaging Outage Australia, Rest of the World | Minor | 10 h 26 min |
| Jul 22, 2024, 00:56 UTC | Delivery failure toward 2degrees New Zealand | No impact | — |
| Mar 9, 2024, 01:05 UTC | MO message delivery into applications and callbacks Campaign Manager, Mobile Studio, Mobile Gateway (API), Email2SMS, Web2SMS | Major | 1 h 56 min |
| Feb 18, 2024, 23:00 UTC | Mobile Report not displaying outbound messaging data (no disruption to service) Campaign Manager, Australia, Mobile Studio, Rest of the World, Mobile Gateway (API), Two Factor Authentication | Minor | 2 h 01 min |
| Dec 21, 2023, 22:24 UTC | Optus SMS Service Outage Campaign Manager, Mobile Studio, Mobile Gateway (API), Two Factor Authentication, Email2SMS, Subscriptions | No impact | 3 h 58 min |
50 incidents in our archive since August 5, 2021.
When and where Optus fails
By weekday
Most incidents start on Thu.
- Mon4
- Tue12
- Wed8
- Thu16
- Fri6
- Sat3
- Sun1
Most affected, last 12 months
- Australia3
- Campaign Manager3
- Company Admin2
- Mobile Report2
- Mobile Studio2
- Rest of the World2
- Web2SMS2
- Email2SMS1
When Optus went down with others
- May 7, 2026, 23:43 UTC 61 services reported incidents within the hour
Other communication services
FAQ
- Is Optus down right now?
- At our last check Optus's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Optus go down?
- Optus reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Optus outage?
- The latest reported incident started on Jul 28, 2026, 21:43 UTC: "Messages using Sender IDs (Alpha Masks) to non-Australian destinations being Blocked", resolved after 2 h 09 min.
- How long do Optus outages last?
- Half of Optus's incidents in the last 90 days were resolved within 2 h 09 min.
Source: Optus official status page · RSS of Optus incidents · status badge for your site