Optus outage history and status

Is Optus down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
1
incidents, 90 days
2 h 09 min
median time to fix
Jul 28, 2026
last incident

Optus components

Mobile Operators

Applications

Optus outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 2 incidents, 0 min of major outage 2 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 1 incidents, 0 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 2 incidents, 0 min of major outage 2 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Optus incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Jul 28, 2026, 21:43 UTC Messages using Sender IDs (Alpha Masks) to non-Australian destinations being Blocked
Rest of the World
Minor 2 h 09 min
Jul 15, 2026, 07:46 UTC Delayed Message Delivery
Australia
Minor 1 h 25 min
May 8, 2026, 01:34 UTC Degraded Performance
Campaign Manager, Mobile Studio, Web2SMS, Mobile Report, Company Admin
Minor 1 h 38 min
Mar 27, 2026, 00:13 UTC Delayed delivery - SMS Messages
Campaign Manager, Australia, Mobile Studio, Rest of the World, Mobile Gateway (API), Two Factor Authentication
No impact 1 h
Feb 26, 2026, 01:07 UTC Campaign Manager – Large Campaign Processing Delays
Campaign Manager
Minor 4 days 21 h
Feb 9, 2026, 02:56 UTC Delivery Issue Australia - Telstra
Australia
Minor 15 min
Oct 15, 2025, 18:07 UTC Campaign Manager - Upload List Error - Work-around available
Campaign Manager
No impact 27 h 18 min
Oct 15, 2025, 04:12 UTC API Messaging Outage
Campaign Manager, Mobile Gateway (API), Email2SMS, Web2SMS
No impact 36 min
Jul 5, 2025, 10:03 UTC SMS Suite Outage
Mobile Gateway (API), Optus SMS Suite Service Desk
Minor 1 h 57 min
Apr 11, 2025, 18:07 UTC sms.optus.com.au Partial Web Outage
Optus SMS Suite Service Desk
Minor 2 h 12 min
Apr 10, 2025, 04:16 UTC SMS Delivery Receipts Degradation
Australia
Minor 1 h 41 min
Apr 2, 2025, 01:37 UTC Optus SMS Web Service Degradation
Campaign Manager, Web2SMS
Minor 1 h 32 min
Mar 13, 2025, 23:48 UTC Mobile Report - Failure to load
Mobile Report
No impact <1 min
Feb 18, 2025, 23:23 UTC sms.optus.com.au Web Outage
Campaign Manager, Mobile Studio, Email2SMS, Web2SMS
Major 2 h 36 min
Feb 8, 2025, 17:05 UTC Campaign Manager csv upload erroring - list does still upload
Campaign Manager
Minor 32 h 55 min
Dec 26, 2024, 07:40 UTC Optus delivery issue- Degraded performance
Australia
Minor 3 h 10 min
Dec 12, 2024, 00:33 UTC Campaign Manager issue with uploading csvs
Campaign Manager
Minor 1 h 01 min
Nov 29, 2024, 01:21 UTC Telstra Australia - Delayed delivery of SMS messages
Australia
Minor 11 h 29 min
Nov 12, 2024, 01:44 UTC Web2SMS Inbox issue (old view only)
Web2SMS
No impact 24 min
Aug 22, 2024, 18:36 UTC Web2SMS not displaying some conversations
Web2SMS
Minor 2 h 54 min
Jul 23, 2024, 02:34 UTC SMS Messaging Outage
Australia, Rest of the World
Minor 10 h 26 min
Jul 22, 2024, 00:56 UTC Delivery failure toward 2degrees New Zealand No impact —
Mar 9, 2024, 01:05 UTC MO message delivery into applications and callbacks
Campaign Manager, Mobile Studio, Mobile Gateway (API), Email2SMS, Web2SMS
Major 1 h 56 min
Feb 18, 2024, 23:00 UTC Mobile Report not displaying outbound messaging data (no disruption to service)
Campaign Manager, Australia, Mobile Studio, Rest of the World, Mobile Gateway (API), Two Factor Authentication
Minor 2 h 01 min
Dec 21, 2023, 22:24 UTC Optus SMS Service Outage
Campaign Manager, Mobile Studio, Mobile Gateway (API), Two Factor Authentication, Email2SMS, Subscriptions
No impact 3 h 58 min

50 incidents in our archive since August 5, 2021.

When and where Optus fails

By weekday

Most incidents start on Thu.

  • Mon4
  • Tue12
  • Wed8
  • Thu16
  • Fri6
  • Sat3
  • Sun1

Most affected, last 12 months

  • Australia3
  • Campaign Manager3
  • Company Admin2
  • Mobile Report2
  • Mobile Studio2
  • Rest of the World2
  • Web2SMS2
  • Email2SMS1

When Optus went down with others

Other communication services

FAQ

Is Optus down right now?
At our last check Optus's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Optus go down?
Optus reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Optus outage?
The latest reported incident started on Jul 28, 2026, 21:43 UTC: "Messages using Sender IDs (Alpha Masks) to non-Australian destinations being Blocked", resolved after 2 h 09 min.
How long do Optus outages last?
Half of Optus's incidents in the last 90 days were resolved within 2 h 09 min.

Source: Optus official status page · RSS of Optus incidents · status badge for your site