Major incident

Omnissa Workspace ONE: Workspace ONE UEM: Availability issues / Germany (Full Region)

Jul 11, 2026, 06:10 UTC
started
08:22 UTC
resolved
2 h 12 min
duration

Affected: Workspace ONE UEM - Germany

Current status of Omnissa Workspace ONE: Operational — live Omnissa Workspace ONE status

Timeline

  1. Jul 11, 2026, 06:10 UTC
    investigating
    Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
  2. Jul 11, 2026, 06:46 UTC
    investigating
    Omnissa Workspace ONE continues to experience issues. Operations teams have escalated the issue with the development / SRE resources to resolve the issue.
  3. Jul 11, 2026, 07:26 UTC
    investigating
    Omnissa Workspace ONE continues to experience issues. Operations teams are actively working to resolve it.
  4. Jul 11, 2026, 08:04 UTC
    identified
    Omnissa Workspace ONE continues to experience issues. Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.
  5. Jul 11, 2026, 08:22 UTC
    resolved
    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Updates as published by Omnissa Workspace ONE (original).

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