Major incident

Nexcess Server: Minor Outage on Subset of Cloudhosts on UK-South-2 Data Center

Apr 15, 2026, 22:58 UTC
started
23:51 UTC
resolved
53 min
duration

Affected: uk-south-2

Current status of Nexcess Server: Operational — live Nexcess Server status

Timeline

  1. Apr 15, 2026, 22:58 UTC
    identified
    Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team. Live Chat via the Customer Portal: https://sites-portal.nexcess.com Email: [email protected] We appreciate your understanding and patience as we work to enhance our service. System Maintenance Reference: [CC-13363]
  2. Apr 15, 2026, 23:51 UTC
    resolved
    This incident has been resolved.

Updates as published by Nexcess Server (original).

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