Major incident

Nexcess Server: Service Interruption: cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net

Affected: us-midwest-1

Current status of Nexcess Server: Operational — live Nexcess Server status

Timeline

1. Sep 9, 2026, 11:31 UTC
   investigating
   Our Engineers are investigating an interruption in service affecting cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
2. Sep 9, 2026, 11:50 UTC
   identified
   The issue has been identified, and our teams are actively working toward a resolution. We will provide further updates as more information becomes available. Thank you for your patience.
3. Sep 9, 2026, 11:54 UTC
   monitoring
   Our engineers have successfully recovered the service on the impacted cloudhost. We are continuing to monitor the environment to ensure stability and will keep this space updated as needed.
4. Sep 9, 2026, 21:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Nexcess Server (original).