OutageDB

New Relic outage history and status

Is New Relic down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.88%
uptime, 90 days
5
incidents, 90 days
17 min
median time to fix
Sep 25, 2026
last incident

New Relic components

Alert Notifications : Europe

Alert Notifications : JP

Alert Notifications : US

Data Ingest : Europe

Data Ingest : JP

Data Ingest : US

UI : Europe

UI : JP

UI : US

New Relic outage history

Nov: 2 incidents, 0 min of major outage 2 Nov Dec: 1 incidents, 171 min of major outage 1 Dec Jan: 2 incidents, 169 min of major outage 2 Jan Feb: 2 incidents, 0 min of major outage 2 Feb Mar: 4 incidents, 160 min of major outage 4 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 2 incidents, 98 min of major outage 2 May Jun: 0 incidents, 0 min of major outage Jun Jul: 2 incidents, 0 min of major outage 2 Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 4 incidents, 156 min of major outage 4 Sep Oct: 0 incidents, 0 min of major outage Oct
New Relic incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 25, 2026, 19:57 UTC Data Irregularities for US region
APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US
 Major 2 h 36 min
Sep 25, 2026, 03:56 UTC New Relic UI errors No impact <1 min
Sep 16, 2026, 10:08 UTC Salesforce Service Disruption No impact 5 h 32 min
Sep 16, 2026, 00:14 UTC Data Irregularities for EU Region
APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe
 No impact <1 min
Aug 3, 2026, 09:58 UTC Issues loading Alerts and Activity page Minor 17 min
Jul 17, 2026, 10:21 UTC E2M (Events-2-Metrics) authorization issues
APM : US, APM : Europe, Alerts : US, Alerts : Europe, APM : JP, Alerts : JP
 No impact <1 min
Jul 6, 2026, 08:23 UTC Delay of Entity Relationship Data
Alerts : Europe, APM : Europe, Event API : Europe, Incident Intelligence API : Europe, Dashboards : Europe, Log API : Europe
 No impact <1 min
May 18, 2026, 16:25 UTC Alerts and Data Irregularities - US and EU region No impact <1 min
May 15, 2026, 00:06 UTC UI and Data Irregularities - US Region
Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US
 Major 1 h 38 min
Apr 13, 2026, 12:49 UTC Issue when querying live edge data in the US region Minor 2 h 28 min
Apr 9, 2026, 09:51 UTC Synthetics Manager
Synthetics : US
 Minor 10 h 55 min
Mar 24, 2026, 05:22 UTC NrComputeUsage is 0 for ScannedEvents No impact 5 h 10 min
Mar 20, 2026, 15:52 UTC Data Irregularities - US Region Minor 18 min
Mar 3, 2026, 00:19 UTC Data Irregularities Major 2 h 40 min
Mar 2, 2026, 07:06 UTC Delay in executing synthetics monitors Minor 2 h 36 min
Feb 18, 2026, 10:06 UTC Charts not showing on Dashboards No impact <1 min
Feb 5, 2026, 16:20 UTC Distributed Tracing Errors for US and EU Regions Minor 1 h 02 min
Jan 21, 2026, 22:23 UTC Alert Irregularities - US Minor 2 h 23 min
Jan 12, 2026, 15:21 UTC Data and UI Irregularities - US and EU regions
APM : Europe, Alerts : US, Alerts : Europe, APM : US, Browser : Europe, Infrastructure : US
 Major 2 h 49 min
Dec 18, 2025, 23:30 UTC Alert Irregularities in the US Region
Infrastructure : US, Infrastructure : Europe
 Major 2 h 51 min
Nov 19, 2025, 11:48 UTC Data Irregularities - EU Region
APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe
 Minor 1 h 03 min
Nov 18, 2025, 12:34 UTC UI Irregularities in EU Region No impact 7 h 45 min
Oct 20, 2025, 08:40 UTC Data Irregularities - US and EU region
Synthetics : US, Synthetics : Europe
 Minor 12 h 54 min
Oct 10, 2025, 16:00 UTC Data Irregularities - US Region
Browser : US, Browser Agent : US, Browser : US
 Major 4 h 12 min
Oct 7, 2025, 17:04 UTC Data Irregularities - US Region
APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US
 Minor 1 h 45 min

50 incidents in our archive since October 31, 2024.

When and where New Relic fails

By weekday

Most incidents start on Mon.

  • Mon10
  • Tue9
  • Wed8
  • Thu9
  • Fri9
  • Sat3
  • Sun2

Most affected, last 12 months

  • APM : US4
  • Infrastructure : US4
  • Log API : Europe4
  • Metric API : Europe4
  • OTLP API : Europe4
  • Synthetics : US4
  • Alerts : Europe3
  • Alerts : US3

Other monitoring & observability services

FAQ

Is New Relic down right now?
At our last check New Relic's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does New Relic go down?
New Relic reported 5 incidents in the last 90 days (1 major or critical), with 156 minutes of major outage: 99.88% uptime.
When was the last New Relic outage?
The latest reported incident started on Sep 25, 2026, 19:57 UTC: "Data Irregularities for US region", resolved after 2 h 36 min.
How long do New Relic outages last?
Half of New Relic's incidents in the last 90 days were resolved within 17 min.

Source: New Relic official status page · RSS of New Relic incidents · status badge for your site