Minor incident

Netlify: Delays in build logs appearing in the UI

Oct 22, 2026, 06:15 UTC
started
10:12 UTC
resolved
3 h 57 min
duration

Affected: Build Pipeline, Netlify Application UI

Current status of Netlify: Minor issues — live Netlify status

Timeline

  1. Oct 21, 2026, 11:46 UTC
    investigating
    We are investigating an issue causing delays in build logs appearing in the Netlify UI. Our team is actively investigating and will provide updates as we learn more.
  2. Oct 21, 2026, 12:24 UTC
    investigating
    We are continuing to investigate delays in build logs appearing in the Netlify UI. Our team is working to identify the cause and will provide further updates as information becomes available.
  3. Oct 21, 2026, 14:20 UTC
    investigating
    We are continuing to investigate delays in build logs appearing in the Netlify UI. We are still actively investigating and will provide further updates as information becomes available.
  4. Oct 21, 2026, 14:55 UTC
    investigating
    We are continuing to investigate the delays affecting build log availability in the Netlify UI. We will share further updates as more information becomes available.
  5. Oct 21, 2026, 15:33 UTC
    investigating
    We have identified an ongoing issue with an upstream service provider that may be contributing to delays in build logs appearing in the Netlify UI. We are in contact with the provider and are continuing to monitor the situation. We will provide further updates as more information becomes available.
  6. Oct 21, 2026, 17:10 UTC
    investigating
    We continue to experience delays in build logs appearing in the Netlify UI. We remain in contact with our upstream service provider as the investigation continues. We will provide further updates as more information becomes available.
  7. Oct 21, 2026, 18:31 UTC
    identified
    We've identified the cause of the delays in build logs appearing in the Netlify UI as an issue with an upstream service provider, who is working on a fix
  8. Oct 21, 2026, 19:42 UTC
    identified
    We continue to work with our upstream service provider on the delays in build logs appearing in the Netlify UI.
  9. Oct 22, 2026, 05:42 UTC
    monitoring
    The upstream provider applied a fix at 3:30 UTC and we are monitoring system health. We are able to ingest build logs at full throughput but we have hours of backlog that we need to process.
  10. Oct 22, 2026, 06:15 UTC
    monitoring
    We are still monitoring the build log ingestion backlog. We will post our next update at 7:30 UTC, or sooner if anything changes.
  11. Oct 22, 2026, 07:41 UTC
    monitoring
    Build log processing continues at full throttle and we estimate backlog to be cleared by 9:00 UTC. We’ll post next update at 8:45 UTC.
  12. Oct 22, 2026, 08:59 UTC
    monitoring
    As of 08:45 UTC, we are still processing the backlog of build logs at full throttle. Some partitions have completed backlog processing, but others still have backlog pending. As a result of this partial processing, customers may experience intermittent availability until the full backlog is processed. Some build logs may be available, and others not. Real-time build logs should be working as expected. The new ETA for backlog processing is 10:00 UTC. We will provide our next update at 10:00 UTC.
  13. Oct 22, 2026, 09:35 UTC
    monitoring
    We have completed processing the Build Logs backlog. All customers should now have a consistent experience when viewing both historical and new Build Logs in the UI. We believe customer impact has ended. We will continue to closely monitor the situation for any signs of recurrence.
  14. Oct 22, 2026, 10:12 UTC
    resolved
    The issue causing delays in build logs appearing in the Netlify UI has been resolved.

Updates as published by Netlify (original).

Other services with incidents at the same time

This was part of a wider event: 26 services reported incidents within the hour.

More Netlify incidents