Major incident

Mitti by SafetyCulture: Some users are experiencing SSO log in failures

Affected: Mobile App, Web Platform

Current status of Mitti by SafetyCulture: Operational — live Mitti by SafetyCulture status

Timeline

1. May 12, 2026, 09:42 UTC
   investigating
   We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.
2. May 12, 2026, 10:08 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. May 12, 2026, 10:17 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. May 12, 2026, 12:47 UTC
   resolved
   This incident has been resolved.

Updates as published by Mitti by SafetyCulture (original).