Major incident

Litmus: Builder documents not loading when Partials are present

Affected: Litmus Application

Current status of Litmus: Partial outage — live Litmus status

Timeline

1. Apr 17, 2026, 15:37 UTC
   identified
   We've identified an issue where Builder documents taking advantage of Partials are not loading. Our team is working to implement a solution as soon as possible.
2. Apr 17, 2026, 16:12 UTC
   identified
   Our team is continuing to work on a fix. We have identified the root cause and are actively implementing a solution.
3. Apr 17, 2026, 16:56 UTC
   resolved
   This issue has been resolved.

Updates as published by Litmus (original).