Minor incident

Lightspeed: Restaurant O-Series: Accounting Integration Delays

Affected: Accounting Integrations

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Oct 28, 2026, 00:36 UTC
   monitoring
   We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.
2. Oct 30, 2026, 03:53 UTC
   monitoring
   Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.
3. Nov 2, 2026, 22:04 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Nov 2, 2026, 22:04 UTC
   resolved
   This incident has been resolved.

Updates as published by Lightspeed (original).