Critical incident

Lightspeed: Errors - Issues processing split payments

Affected: Retail POS

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Aug 27, 2026, 04:06 UTC
   investigating
   We are currently investigating an issue where a sale can be completed when there is still outstanding balance after split payments.
2. Aug 27, 2026, 04:37 UTC
   monitoring
   We identified the root cause, and deployed a fix. If you still observe this behaviour make sure to refresh your browser to ensure you get the latest updated code.
3. Aug 27, 2026, 10:36 UTC
   resolved
   The issue has been resolved now

Updates as published by Lightspeed (original).