Critical incident

Lightspeed: C-series Backoffice and storefront checkout issues

Affected: Lightspeed eCom (Europe)

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Aug 7, 2026, 09:42 UTC
   identified
   We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
2. Aug 7, 2026, 09:57 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Aug 7, 2026, 10:21 UTC
   resolved
   This incident has been resolved.

Updates as published by Lightspeed (original).