Major incident

Lightspeed: Inventory, Product Search, Sales History and Online Channels delay

Affected: Inventory, Products, Sales History

Current status of Lightspeed: Operational — live Lightspeed status

Timeline

1. Jul 2, 2026, 22:21 UTC
   monitoring
   Some retailers may experience delays in updates made to the system showing throughout the system. This impacts - inventory levels slow in reflecting the right levels - product added not appearing in searches and online store - product updated not reflecting in searches and online store - sales made may not be available in sales history We have identified and resolving the issue and are monitoring system recovery
2. Jul 2, 2026, 22:57 UTC
   resolved
   The delay is gone. There might be some remaining webhooks being sent to integrators.

Updates as published by Lightspeed (original).