Major incident

Kickstarter: Elevated Error Rate

Affected: kickstarter.com, Payments

Current status of Kickstarter: Operational — live Kickstarter status

Timeline

1. Jun 4, 2026, 12:04 UTC
   identified
   We're seeing an elevated failure rate for a variety of request types, due to server timeouts. Users who experience a failed request may find a second try will cause it to succeed. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
2. Jun 4, 2026, 12:29 UTC
   resolved
   All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Updates as published by Kickstarter (original).