Major incident

Justworks: We are experiencing an issue with our phone system

Jul 30, 2026, 15:07 UTC
started
15:40 UTC
resolved
33 min
duration

Affected: 24/7 Support

Current status of Justworks: Operational — live Justworks status

Timeline

  1. Jul 30, 2026, 15:07 UTC
    investigating
    We are currently investigating an issue with our phone system and customers are unable to reach us by phone. We encourage customers to contact us via email ([email protected]) or via the Chatbot on our site for any immediate assistance.
  2. Jul 30, 2026, 15:38 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 30, 2026, 15:39 UTC
    investigating
    We are continuing to investigate this issue.
  4. Jul 30, 2026, 15:40 UTC
    resolved
    This incident has been resolved.

Updates as published by Justworks (original).

Other services with incidents at the same time

More Justworks incidents