Major incident

Justworks: We are experiencing an issue with our phone support services

Affected: 24/7 Support

Current status of Justworks: Operational — live Justworks status

Timeline

1. Jun 29, 2026, 23:42 UTC
   investigating
   We are currently investigating an issue with our phone provider, and customers are unable to reach us by phone. We encourage customers to contact us via our alternative number: (646)791-2783, or via email ([email protected]) or via chat on our site for any immediate assistance.
2. Jun 30, 2026, 01:37 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 30, 2026, 13:24 UTC
   resolved
   This incident has been resolved.

Updates as published by Justworks (original).