Major incident

Ivanti Cloud: Ivanti Neurons Platform: Periodic Logon Failures (2000203)

Affected: Ivanti Neurons Platform (NVU)

Current status of Ivanti Cloud: Operational — live Ivanti Cloud status

Timeline

1. Aug 21, 2026, 14:59 UTC
   investigating
   We are currently investigating reports of users encountering HTTP 500 errors when attempting to log in to NVU. Our team has confirmed the issue and is actively working to identify the root cause.
2. Aug 21, 2026, 15:43 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Aug 21, 2026, 16:02 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Aug 21, 2026, 19:43 UTC
   resolved
   This incident has been resolved.

Updates as published by Ivanti Cloud (original).