Major incident

beehiiv: Some newsletters are experiencing incomplete post sends

Aug 21, 2026, 14:31 UTC
started
18:44 UTC
resolved
4 h 13 min
duration

Affected: Sending emails, SendGrid API v3

Current status of beehiiv: Operational — live beehiiv status

Timeline

  1. Aug 21, 2026, 14:31 UTC
    identified
    We have identified an issue with an upstream email provider resulting in some posts not being delivered to the full intended subscriber list. It is effecting ~20% of large publications with an average impact of a 4-8% non delivered rate. We are working with the vendor to resolve the issue and will deliver all posts to impacted subscribers.
  2. Aug 21, 2026, 16:20 UTC
    identified
    We are continuing to work with the vendor for a comprehensive fix to the issue but have implemented a workaround and are delivering the dropped emails for all effected newsletter sends
  3. Aug 21, 2026, 18:15 UTC
    monitoring
    Our email sending provider identified the root cause as a bad deploy on their end, which they reverted ~40 minutes ago. All posts are sending successfully, we will continue to monitor closely over the rest of the day.
  4. Aug 21, 2026, 18:44 UTC
    resolved
    This incident has been resolved.

Updates as published by beehiiv (original).

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