Major incident

IT: UNL CourseLeaf CLSS and CIM under investigation

Affected: NeSIS (PeopleSoft)

Current status of IT: Minor issues — live IT status

Timeline

1. Jul 10, 2026, 20:24 UTC
   investigating
   A problem with CourseLeaf CLSS and CIM is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
2. Jul 10, 2026, 20:29 UTC
   investigating
   The Office of the University Registrar at UNL has reported that CourseLeaf Section Scheduler (CLSS) and Curriculum Inventory Management (CIM) are currently down due to an issue applying an update. The vendor is working as quickly as possible to fix the issue. Authorized representatives from academic departments who have urgent class scheduling changes for Summer or Fall 2026 should email the Office of the University Registrar so they can make the update(s); note that this requires a more manual process and they appreciate your patience as they work through any requests.
3. Jul 10, 2026, 22:19 UTC
   identified
   The vendor, Leepfrog, has identified the cause of the issues and is taking steps to remediate impact to affected services. No timeline has been shared for restoration but they have indicated that work will continue over the weekend if needed.
4. Jul 13, 2026, 15:22 UTC
   identified
   The vendor is continuing to work with the Office of the Registrar (UNL) to resolve remaining issues.
5. Jul 14, 2026, 18:01 UTC
   identified
   The Office of the University Registrar at UNL has escalated this incident with their vendor.
6. Jul 20, 2026, 19:18 UTC
   identified
   The Office of the University Registrar at UNL continues to work with the vendor on this issue. Work is planned overnight that is expected to restore functionality.
7. Jul 22, 2026, 14:40 UTC
   identified
   Monday night's work restored most functionality, although some users do not have all of the privileges they had previously. The vendor indicated this morning that the developer is working to restore all access.
8. Jul 27, 2026, 15:42 UTC
   resolved
   All systems are operating normally. This issue is resolved.

Updates as published by IT (original).