Major incident

IT: UNL LDAP under investigation

Apr 1, 2026, 00:40 UTC
started
12:49 UTC
resolved
12 h 08 min
duration

Affected: Public Information Apps, Academic Technologies (Other)

Current status of IT: Minor issues — live IT status

Timeline

  1. Apr 1, 2026, 00:40 UTC
    investigating
    A problem with UNL LDAP is under investigation. Users are reporting issues with the UNL Directory site (directory.unl.edu), checking in and out at the Digital Learning Center (DLC), and using Huskerscan for event attendance. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]
  2. Apr 1, 2026, 00:48 UTC
    identified
    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A resolution or further update is expected by 8:15PM central time.
  3. Apr 1, 2026, 01:17 UTC
    identified
    We are continuing to work on this issue. The work that has been completed thus far is resulting in affected services beginning to work at least intermittently. Users receiving an error message from an impacted service may see success when refreshing the page and trying again. Further updates to come as work is completed.
  4. Apr 1, 2026, 01:29 UTC
    monitoring
    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
  5. Apr 1, 2026, 12:49 UTC
    resolved
    All systems are operating normally. This issue is resolved.

Updates as published by IT (original).

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