Major incident

IPRoyal: North America ISP: connectivity issues

Affected: North America ISP

Current status of IPRoyal: Operational — live IPRoyal status

Timeline

1. Oct 18, 2026, 23:08 UTC
   investigating
   We are investigating an issue affecting a portion of our North America ISP proxies. Customers using proxies located in New York and Arizona may experience connection failures. Other regions and products are not affected. Our team is working on it and we will share further updates as we learn more.
2. Oct 19, 2026, 06:50 UTC
   identified
   We have identified the issue: one of the servers serving a portion of our North America ISP proxies is unreachable. Customers using proxies located in New York and Arizona may experience connection failures. Other regions and products are not affected. Our team is working to restore service and we will share further updates as we learn more.
3. Oct 19, 2026, 11:49 UTC
   resolved
   This incident has been resolved. Service has been restored for the affected North America ISP proxies and connections are working normally again. We apologize for the disruption.

Updates as published by IPRoyal (original).