Critical incident

Hudl: FastRecruit is not loading for users on Web or Mobile

May 15, 2026, 15:42 UTC
started
00:18 UTC
resolved May 16, 2026
8 h 36 min
duration

Affected: FastModel

Current status of Hudl: Operational — live Hudl status

Timeline

  1. May 15, 2026, 15:42 UTC
    investigating
    We are currently investigating this issues.
  2. May 15, 2026, 16:19 UTC
    investigating
    We are continuing to investigate this issue.
  3. May 15, 2026, 17:11 UTC
    investigating
    We are continuing to investigate this issue.
  4. May 15, 2026, 17:46 UTC
    investigating
    We are continuing to investigate this issue.
  5. May 15, 2026, 18:17 UTC
    investigating
    We are continuing to investigate this issue.
  6. May 15, 2026, 19:00 UTC
    investigating
    We are continuing to investigate this issue.
  7. May 15, 2026, 19:31 UTC
    investigating
    We are continuing to investigate this issue.
  8. May 15, 2026, 20:02 UTC
    investigating
    We are continuing to investigate this issue.
  9. May 15, 2026, 20:38 UTC
    investigating
    We are continuing to investigate this issue.
  10. May 15, 2026, 21:04 UTC
    identified
    The reason for FastRecruit failing to load has been identified, and we are working on a solution. We’ve found the root cause of FastRecruit failing to load, and a solution to this problem is currently being implemented. Thanks for your patience. We’ll share an update as soon as things on FastRecruit are back up and running.
  11. May 15, 2026, 21:38 UTC
    identified
    We are continuing to work on a fix for this issue.
  12. May 15, 2026, 22:00 UTC
    identified
    We are continuing to work on a fix for this issue.
  13. May 15, 2026, 22:35 UTC
    identified
    We are continuing to work on a fix for this issue.
  14. May 15, 2026, 23:09 UTC
    monitoring
    We’ve applied a solution to FastRecruit, and the Schedules should now load. We believe we've fixed the issue affecting FastRecruit Schedules. We’re monitoring the results of this solution and will let you know once we know more. Schedule pages will take about a minute to initially load, but will return to normal behavior once loaded. Thank you for sticking with us!
  15. May 16, 2026, 00:18 UTC
    resolved
    FastRecruit is back to regular performance. The root cause of the FastRecruit issue has been eliminated and your experience with FastRecruit should be a smooth one. We apologize for the disruption!

Updates as published by Hudl (original).

Other services with incidents at the same time

This was part of a wider event: 61 services reported incidents within the hour.

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