Minor incident

GPORTAL: Dallas - Packet Loss

Oct 31, 2026, 11:04 UTC
started
15:49 UTC
resolved November 2, 2026
2 days 4 h
duration

Current status of GPORTAL: Operational — live GPORTAL status

Timeline

  1. Oct 30, 2026, 12:04 UTC
    identified
    We are seeing network packet loss at one of our Dallas locations. Only some of the game servers hosted there are affected. They may be unreachable at times, or slow to start, stop or restart. We know about the issue and are working on a fix. Servers at our other locations are not affected. If you have questions or need help with your server, please contact our support team. We'll update this page as soon as we have news.
  2. Nov 2, 2026, 15:49 UTC
    resolved
    We identified the cause of the connectivity issues affecting some game servers in our Dallas location and have resolved it. All affected servers are reachable again and operating normally. We apologize for the inconvenience.

Updates as published by GPORTAL.

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