Major incident

GPORTAL: Partial outage affecting game servers in US East

Current status of GPORTAL: Operational — live GPORTAL status

Timeline

1. Aug 29, 2026, 15:48 UTC
   investigating
   We are currently experiencing a partial outage in our US East region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.
2. Aug 29, 2026, 16:30 UTC
   identified
   We have identified the root cause of the outage in US East and are working on a fix. Affected game servers will be back online as soon as possible. We will post another update once everything is fully restored.
3. Aug 29, 2026, 19:35 UTC
   resolved
   All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

Updates as published by GPORTAL.