Critical incident

GPORTAL: Power outage at our Washington (US East) datacenter

Current status of GPORTAL: Operational — live GPORTAL status

Timeline

1. Jul 8, 2026, 11:15 UTC
   identified
   Our Washington (US East) datacenter is currently offline due to a power outage at the facility. Game servers hosted in this location are currently unavailable. Servers in all other locations are not affected and continue to run normally. We are in contact with the facility operator and are monitoring the situation closely. Affected servers will come back online automatically once power is restored — no action is needed on your side. We apologize for the inconvenience and will post updates here as soon as we have more information.
2. Jul 8, 2026, 14:44 UTC
   monitoring
   Power is restored — most game servers are back online, the remaining ones are coming back up now. Final all-clear follows once everything is fully restored.
3. Jul 9, 2026, 09:00 UTC
   resolved
   All systems fully restored.

Updates as published by GPORTAL.