Major incident

GoGuardian: Admin Policies- website urls not loading

Current status of GoGuardian: Operational — live GoGuardian status

Timeline

1. Jun 5, 2026, 13:09 UTC
   investigating
   We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
2. Jun 5, 2026, 13:27 UTC
   investigating
   We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
3. Jun 5, 2026, 13:44 UTC
   investigating
   We are currently investigating reports of an issue within GoGuardian's Admin product that is causing the user interface to return a 500 error or to show policies as if they are "blank." We have confirmed that this is only an issue with the display; ALL policies are still actively functioning and filtering as expected. We will keep this page up-to-date as we learn more. We apologize for any inconvenience.
4. Jun 5, 2026, 14:02 UTC
   monitoring
   We have identified and fixed the bug that was causing our GoGuardian Admin product to display as if policies were "blank" and/or to show an error 500. This fix has been released and we will continue monitoring for any further concerns. However, we have confidence that this issue has been fully resolved. We greatly apologize for the inconvenience.
5. Jun 5, 2026, 14:42 UTC
   resolved
   The issue with GoGuardian Admin is fully resolved. All applications are fully functioning. Thank you.

Updates as published by GoGuardian (original).