Major incident

GoFundMe Pro: Log In and Pro Manager Loading Issues

Affected: GoFundMe Pro Manager, Login & Authentication Service

Current status of GoFundMe Pro: Operational — live GoFundMe Pro status

Timeline

1. Mar 24, 2026, 16:42 UTC
   investigating
   We are actively investigating reports of login and Pro Manager loading issues. Our team is investigating and will provide updates when available.
2. Mar 24, 2026, 18:00 UTC
   identified
   We have identified the root cause of the login and Pro Manager issues. We are working to resolve this as soon as possible.
3. Mar 24, 2026, 19:12 UTC
   identified
   We’ve confirmed that the fix in place has resolved the login issues. However, we’re still actively investigating reports of the payment processor portal not loading. Our team has identified the root cause and is working to resolve this as quickly as possible.
4. Mar 24, 2026, 19:44 UTC
   monitoring
   A fix for the payment processor portal loading issues has been put in place, and we are continuing to monitor to validate results.
5. Mar 24, 2026, 19:46 UTC
   resolved
   We have confirmed the fix in place has resolved the incident.

Updates as published by GoFundMe Pro (original).