Major incident

GitHub: Degradation with Gemini 3.8 Flash

Sep 16, 2026, 07:20 UTC
started
17:48 UTC
resolved
10 h 28 min
duration

Affected: Copilot AI Model Providers

Current status of GitHub: Operational — live GitHub status

Timeline

  1. Sep 16, 2026, 07:21 UTC
    investigating
    We are investigating reports of degraded availability for Copilot AI Model Providers
  2. Sep 16, 2026, 08:28 UTC
    investigating
    Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
  3. Sep 16, 2026, 10:58 UTC
    investigating
    Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
  4. Sep 16, 2026, 11:45 UTC
    monitoring
    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
  5. Sep 16, 2026, 17:48 UTC
    resolved
    On September 16, 2026, between 04:40 and 11:45 UTC, the Gemini 3.8 Flash model in GitHub Copilot experienced degraded availability. Requests to this model failed at an average rate of 6.4%, and the impact was highest during peak traffic hours. Other Copilot models were not affected. Users could continue to work with a different model or with 'Auto'. The degradation was caused due to a capacity issue with an upstream model provider. Failure rates returned to normal as the daily traffic peak passed. We monitored the model until it was healthy and resolved the incident at 17:48 UTC. We are working to make our systems resilient to cover peak demand for all the Copilot models.

Updates as published by GitHub (original).

Other services with incidents at the same time

This was part of a wider event: 74 services reported incidents within the hour.

More GitHub incidents