Major incident

GitHub: Elevated errors on Fable 5 due to upstream provider

Aug 24, 2026, 07:12 UTC
started
07:58 UTC
resolved
47 min
duration

Affected: Copilot AI Model Providers

Current status of GitHub: Operational — live GitHub status

Timeline

  1. Aug 24, 2026, 07:12 UTC
    investigating
    We are investigating reports of degraded availability for Copilot AI Model Providers
  2. Aug 24, 2026, 07:12 UTC
    investigating
    We are experiencing degraded availability for the Fable model in Copilot products and IDE surfaces. This is due to an issue with the upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
  3. Aug 24, 2026, 07:58 UTC
    resolved
    On August 24th, 2026, between approximately 06:35 and 07:25 UTC, the Copilot service experienced a degradation of the Claude Fable 5 model due to an issue with our upstream provider. Users encountered elevated error rates when using Claude Fable 5, with requests sometimes failing mid-response. No other models were impacted. The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

Updates as published by GitHub (original).

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This was part of a wider event: 20 services reported incidents within the hour.

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