Gainsight PX outage history and status
Is Gainsight PX down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.96%
uptime, 90 days
3
incidents, 90 days
51 min
median time to fix
Sep 29, 2026
last incident
Gainsight PX components
- Real Time Engine Operational
- SDK Operational
- API Operational
- UI Operational
- Email Engagement Operational
- In-app Guides Operational
- In-app Surveys Operational
- Product Analytics Operational
- KC Bot Operational
- Connectors Operational
Gainsight PX outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 29, 2026, 05:50 UTC | Gainsight PX: Event processing issue (US) API | Major | 51 min |
| Sep 4, 2026, 16:00 UTC | Elevated Engagement Errors UI, Email Engagement | Minor | 31 min |
| Aug 4, 2026, 17:38 UTC | PX US1 : Data freshness issue due to processing lag Real Time Engine, Product Analytics | Minor | 3 h 43 min |
| May 13, 2026, 14:32 UTC | Analytics Processing Lag Product Analytics | Minor | 1 h 35 min |
| Mar 16, 2026, 20:38 UTC | Elevated Errors in Gainsight PX UI, KC Bot | Minor | 2 h 49 min |
| Feb 23, 2026, 15:43 UTC | Investigating Connectivity Issues: PX to Salesforce Integration Connectors | Major | 15 days 14 h |
| Feb 6, 2026, 15:37 UTC | PX US1 : Data freshness issue due to processing lag Product Analytics | Minor | 3 h 21 min |
| Dec 2, 2025, 17:43 UTC | Temporary Disconnection of Gainsight PX Salesforce Connection Connectors | Minor | 82 days 21 h |
| Aug 27, 2025, 15:42 UTC | Data freshness and Knowledge Center (KC) Bots issue Real Time Engine, SDK, API, Email Engagement, In-app Guides, In-app Surveys | Minor | 56 min |
| Aug 26, 2025, 15:42 UTC | Data freshness and Knowledge Center (KC) Bots issue Real Time Engine, SDK, In-app Guides, In-app Surveys, Product Analytics | Minor | 6 h 20 min |
| Jul 24, 2025, 08:10 UTC | PX Engagements and Knowledge Center (KC) Bots Real Time Engine, SDK, API, In-app Guides, In-app Surveys | Critical | 1 h |
| Jun 12, 2025, 20:18 UTC | Gainsight PX(US1): Data freshness and Analytics processing lag Product Analytics | Minor | 52 min |
| May 13, 2025, 18:30 UTC | Retroactive: PX Knowledge Center (KC) Bots | Major | <1 min |
| Apr 8, 2025, 16:34 UTC | Slowness in Gainsight PX (US1) Real Time Engine, In-app Guides, In-app Surveys | Minor | 3 h 54 min |
| Apr 7, 2025, 15:47 UTC | Slowness in Gainsight PX Real Time Engine, SDK, In-app Guides, In-app Surveys | Major | 46 min |
| Jan 10, 2025, 21:04 UTC | Data freshness issue due to processing lag Product Analytics | Minor | 1 h 25 min |
| Jan 5, 2025, 21:34 UTC | PX Knowledge Center (KC) Bots In-app Guides, In-app Surveys | Minor | 1 h 18 min |
| Oct 23, 2024, 08:58 UTC | PX Engagements and Knowledge Center (KC) Bots In-app Guides, In-app Surveys | No impact | 2 h 12 min |
| Oct 21, 2024, 12:49 UTC | PX EU : Frontend application unavailable API, UI | No impact | 45 min |
| Aug 9, 2024, 14:43 UTC | Slowness in Gainsight PX UI | Minor | 49 min |
| Feb 20, 2024, 16:47 UTC | PX Engagements and Knowledge Center (KC) Bots Email Engagement, In-app Guides, In-app Surveys | No impact | 1 h 25 min |
| Oct 2, 2023, 14:31 UTC | Data freshness issue due to processing lag Product Analytics | No impact | 2 h 20 min |
| Sep 27, 2023, 20:19 UTC | Data freshness issue due to processing lag Product Analytics | Critical | 3 h 11 min |
| Jul 18, 2023, 14:18 UTC | PX Engagements and Knowledge Center (KC) Bots In-app Guides, In-app Surveys | Minor | 7 h 20 min |
| Jul 17, 2023, 16:02 UTC | PX Engagements and Knowledge Center (KC) Bots In-app Guides, In-app Surveys | Minor | 1 h 36 min |
50 incidents in our archive since March 1, 2021.
When and where Gainsight PX fails
By weekday
Most incidents start on Tue.
- Mon12
- Tue20
- Wed8
- Thu3
- Fri6
- Sat0
- Sun1
Most affected, last 12 months
- Product Analytics3
- Connectors2
- UI2
- API1
- Email Engagement1
- KC Bot1
- Real Time Engine1
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FAQ
- Is Gainsight PX down right now?
- At our last check Gainsight PX's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Gainsight PX go down?
- Gainsight PX reported 3 incidents in the last 90 days (1 major or critical), with 51 minutes of major outage: 99.96% uptime.
- When was the last Gainsight PX outage?
- The latest reported incident started on Sep 29, 2026, 05:50 UTC: "Gainsight PX: Event processing issue (US)", resolved after 51 min.
- How long do Gainsight PX outages last?
- Half of Gainsight PX's incidents in the last 90 days were resolved within 51 min.
Source: Gainsight PX official status page · RSS of Gainsight PX incidents · status badge for your site