Gainsight PX outage history and status

Is Gainsight PX down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.96%
uptime, 90 days
3
incidents, 90 days
51 min
median time to fix
Sep 29, 2026
last incident

Gainsight PX components

Gainsight PX outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 1 incidents, 0 min of major outage 1 Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 2 incidents, 1440 min of major outage 2 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 1 incidents, 0 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 2 incidents, 51 min of major outage 2 Sep Oct: 0 incidents, 0 min of major outage Oct
Gainsight PX incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 29, 2026, 05:50 UTC Gainsight PX: Event processing issue (US)
API
Major 51 min
Sep 4, 2026, 16:00 UTC Elevated Engagement Errors
UI, Email Engagement
Minor 31 min
Aug 4, 2026, 17:38 UTC PX US1 : Data freshness issue due to processing lag
Real Time Engine, Product Analytics
Minor 3 h 43 min
May 13, 2026, 14:32 UTC Analytics Processing Lag
Product Analytics
Minor 1 h 35 min
Mar 16, 2026, 20:38 UTC Elevated Errors in Gainsight PX
UI, KC Bot
Minor 2 h 49 min
Feb 23, 2026, 15:43 UTC Investigating Connectivity Issues: PX to Salesforce Integration
Connectors
Major 15 days 14 h
Feb 6, 2026, 15:37 UTC PX US1 : Data freshness issue due to processing lag
Product Analytics
Minor 3 h 21 min
Dec 2, 2025, 17:43 UTC Temporary Disconnection of Gainsight PX Salesforce Connection
Connectors
Minor 82 days 21 h
Aug 27, 2025, 15:42 UTC Data freshness and Knowledge Center (KC) Bots issue
Real Time Engine, SDK, API, Email Engagement, In-app Guides, In-app Surveys
Minor 56 min
Aug 26, 2025, 15:42 UTC Data freshness and Knowledge Center (KC) Bots issue
Real Time Engine, SDK, In-app Guides, In-app Surveys, Product Analytics
Minor 6 h 20 min
Jul 24, 2025, 08:10 UTC PX Engagements and Knowledge Center (KC) Bots
Real Time Engine, SDK, API, In-app Guides, In-app Surveys
Critical 1 h
Jun 12, 2025, 20:18 UTC Gainsight PX(US1): Data freshness and Analytics processing lag
Product Analytics
Minor 52 min
May 13, 2025, 18:30 UTC Retroactive: PX Knowledge Center (KC) Bots Major <1 min
Apr 8, 2025, 16:34 UTC Slowness in Gainsight PX (US1)
Real Time Engine, In-app Guides, In-app Surveys
Minor 3 h 54 min
Apr 7, 2025, 15:47 UTC Slowness in Gainsight PX
Real Time Engine, SDK, In-app Guides, In-app Surveys
Major 46 min
Jan 10, 2025, 21:04 UTC Data freshness issue due to processing lag
Product Analytics
Minor 1 h 25 min
Jan 5, 2025, 21:34 UTC PX Knowledge Center (KC) Bots
In-app Guides, In-app Surveys
Minor 1 h 18 min
Oct 23, 2024, 08:58 UTC PX Engagements and Knowledge Center (KC) Bots
In-app Guides, In-app Surveys
No impact 2 h 12 min
Oct 21, 2024, 12:49 UTC PX EU : Frontend application unavailable
API, UI
No impact 45 min
Aug 9, 2024, 14:43 UTC Slowness in Gainsight PX
UI
Minor 49 min
Feb 20, 2024, 16:47 UTC PX Engagements and Knowledge Center (KC) Bots
Email Engagement, In-app Guides, In-app Surveys
No impact 1 h 25 min
Oct 2, 2023, 14:31 UTC Data freshness issue due to processing lag
Product Analytics
No impact 2 h 20 min
Sep 27, 2023, 20:19 UTC Data freshness issue due to processing lag
Product Analytics
Critical 3 h 11 min
Jul 18, 2023, 14:18 UTC PX Engagements and Knowledge Center (KC) Bots
In-app Guides, In-app Surveys
Minor 7 h 20 min
Jul 17, 2023, 16:02 UTC PX Engagements and Knowledge Center (KC) Bots
In-app Guides, In-app Surveys
Minor 1 h 36 min

50 incidents in our archive since March 1, 2021.

When and where Gainsight PX fails

By weekday

Most incidents start on Tue.

  • Mon12
  • Tue20
  • Wed8
  • Thu3
  • Fri6
  • Sat0
  • Sun1

Most affected, last 12 months

  • Product Analytics3
  • Connectors2
  • UI2
  • API1
  • Email Engagement1
  • KC Bot1
  • Real Time Engine1

Other marketing & crm services

FAQ

Is Gainsight PX down right now?
At our last check Gainsight PX's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Gainsight PX go down?
Gainsight PX reported 3 incidents in the last 90 days (1 major or critical), with 51 minutes of major outage: 99.96% uptime.
When was the last Gainsight PX outage?
The latest reported incident started on Sep 29, 2026, 05:50 UTC: "Gainsight PX: Event processing issue (US)", resolved after 51 min.
How long do Gainsight PX outages last?
Half of Gainsight PX's incidents in the last 90 days were resolved within 51 min.

Source: Gainsight PX official status page · RSS of Gainsight PX incidents · status badge for your site