Major incident

Fundraise Up: Networking Issues due to Internet Backbone Provider Outage

Mar 23, 2026, 13:35 UTC
started
20:27 UTC
resolved April 21, 2020
—
duration

Current status of Fundraise Up: Operational — live Fundraise Up status

Timeline

  1. Apr 21, 2020, 18:31 UTC
    investigating
    We are investigating issue caused by a disruption from one of our hosting providers - Digital Ocean. This outage caused networking issues in multiple regions. Digital Ocean working to re-route traffic away from this provider. You may experience disruption with Fundraise Up dashboard.
  2. Apr 21, 2020, 19:36 UTC
    investigating
    We are continuing to investigate this issue.
  3. Apr 21, 2020, 19:40 UTC
    monitoring
    Digital Ocean resolving the issue with traffic re-routing and Fundraise Up platform is back to normal. However, we are still monitoring situation to make sure it fully resolved.
  4. Apr 21, 2020, 20:27 UTC
    resolved
    We don't see any more issues with Fundraise Up platform. This issue seems to be fully resolved.

Updates as published by Fundraise Up.

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