Major incident

Fathom Video: GCP incident impacting application connectivity and performance

Sep 1, 2026, 18:33 UTC

started

20:09 UTC

resolved

1 h 36 min

duration

Affected: In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams), Microsoft Calendar Sync, Salesforce, In-Call Processing (Google Meet), Close, Post-Call Processing, Application Emails

Current status of Fathom Video: Operational — live Fathom Video status

Timeline

Sep 1, 2026, 18:33 UTC
identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026, 20:09 UTC
resolved
This incident has been resolved.

Updates as published by Fathom Video (original).

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