Major incident

DigitalOcean: GradientAI: Agent Platform Playground Interaction Errors

Affected: Agent Runtime

Current status of DigitalOcean: Operational — live DigitalOcean status

Timeline

1. May 12, 2026, 10:24 UTC
   investigating
   We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.
2. May 12, 2026, 10:50 UTC
   identified
   We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.
3. May 12, 2026, 11:14 UTC
   identified
   A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.
4. May 12, 2026, 11:36 UTC
   monitoring
   We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.
5. May 12, 2026, 11:37 UTC
   resolved
   The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

Updates as published by DigitalOcean (original).