Major incident

Digistore24: Service disruption — blank pages and 503 errors

Aug 13, 2026, 05:02 UTC
started
00:00 UTC
resolved August 9, 2026
—
duration

Current status of Digistore24: Operational — live Digistore24 status

Timeline

  1. Aug 9, 2026, 00:00 UTC
    resolved
    On Sunday, August 9 between 02:15–03:45 CEST, parts of the Digistore24 platform were unavailable. Affected users saw blank pages or HTTP 503 errors. The incident was triggered by a defect in an internal refresh mechanism causing excessive retries, which tied up application workers to the point that instance health checks timed out and servers were taken out of rotation. The defect has been fixed.

Updates as published by Digistore24 (original).

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