Major incident
Descript: Issue with uploads to media library
Jul 27, 2026, 16:37 UTC
started
16:54 UTC
resolved
17 min
duration
Current status of Descript: Operational — live Descript status
Timeline
- Jul 27, 2026, 16:37 UTCinvestigatingWe have detected an issue with uploads to the media library. Currently uploads are failing if uploaded to the root directory. As a workaround please create a folder within the media library and upload directly to that folder. If you have any questions please reach out to support.
- Jul 27, 2026, 16:44 UTCidentifiedWe have identified the underlying issue and are working to restore functionality.
- Jul 27, 2026, 16:54 UTCresolvedThis issue is now resolved.
Updates as published by Descript.
Other services with incidents at the same time
This was part of a wider event: 21 services reported incidents within the hour.
- Weezevent 17:32 UTC · WeezTicket - New back office - Attendees pages issues
- DAT Freight & Analytics 17:00 UTC · Issue Affecting Load Search in DAT One
- AppState 16:53 UTC · Internet Outage
- Sentry 16:23 UTC · Error and profile ingestion issues in US
- Experian B2B 16:13 UTC · Liveness Facetec
- Rippling 16:11 UTC · Rippling app is down
- Lightspeed 15:42 UTC · Lightspeed eCom (North America)
More Descript incidents
- October 26, 2026 Generate Layout is down
- September 29, 2026 Transcription jobs failing
- September 14, 2026 Rooms Recording Outage
- September 4, 2026 Some Transcription requests are failing
- September 4, 2026 Avatar generation is unavailable
- August 24, 2026 Share Page Outage