Major incident

Dartmouth College: Intermittent Login Issues

Affected: Authentication

Current status of Dartmouth College: Operational — live Dartmouth College status

Timeline

1. Aug 18, 2026, 10:30 UTC
   investigating
   ITC is investigating degraded performance with authentication. We will provide another update as more information becomes available.
2. Aug 18, 2026, 11:07 UTC
   identified
   ITC has identified the issue affecting authentication and is working to restore service. We will continue to provide updates here.
3. Aug 18, 2026, 11:49 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Aug 18, 2026, 12:37 UTC
   monitoring
   A fix has been applied and all systems are performing as expected. We're continuing to monitor for any recurring problems.
5. Aug 18, 2026, 13:47 UTC
   identified
   ITC is investigating issues that are preventing some applications from loading. We will provide another update as more information becomes available.
6. Aug 18, 2026, 15:48 UTC
   resolved
   ITC has resolved the incident. If you are still experiencing issues with authentication then please submit a ticket through the Services Portal.

Updates as published by Dartmouth College (original).