OutageDB

Criterion outage history and status

Is Criterion down right now?

No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
98.91%
uptime, 90 days
1
incidents, 90 days
23 h 27 min
median time to fix
Oct 21, 2026
last incident

Criterion components

Criterion outage history

Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 1 incidents, 1407 min of major outage 1 Oct Nov: 0 incidents, 0 min of major outage Nov
Criterion incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Oct 21, 2026, 20:31 UTC For Your Information - Sage HCM (Formerly Criterion) - Partial Outage
Application Server
 Major 23 h 27 min
Mar 6, 2026, 12:00 UTC Short-term outage due to underlying healthcheck failure Major <1 min
Feb 13, 2026, 18:58 UTC Mobile App Login Issue
Application Server, Reporting and Task Scheduler
 No impact 1 h 43 min
Oct 20, 2025, 19:16 UTC AWS outage in us-east-1 No impact 9 h 17 min
Sep 19, 2025, 16:44 UTC High Priority Maintenance No impact 48 min
Feb 14, 2025, 15:37 UTC Task Scheduler - Pod 5 (Location: Canada)
Reporting and Task Scheduler
 Critical 5 h 11 min
Nov 27, 2024, 18:26 UTC One US Server down for Approximately 15 min ~12:30 PM EDT No impact —
Nov 20, 2024, 14:53 UTC Some US Clients experiencing errors when calculating payroll batches.
Application Server
 No impact 5 min
Jun 18, 2024, 14:33 UTC Time Clock Issue No impact 1 h 27 min
May 2, 2024, 18:55 UTC Intermittent Server Issue
Application Server, Reporting and Task Scheduler
 No impact 2 h 19 min
Sep 25, 2023, 17:47 UTC Intermittent Server Issue
Application Server
 Major 4 min
Mar 2, 2023, 16:43 UTC Canadian Server - Intermittent Issues
Application Server, Reporting and Task Scheduler
 Major 25 min
Mar 1, 2023, 18:25 UTC Canadian Server - Intermittent Issues
Application Server, Reporting and Task Scheduler
 Minor 20 min
Feb 14, 2023, 17:53 UTC Canadian Server - Intermittent Issues
Application Server, Reporting and Task Scheduler
 Major 1 h 26 min
Jan 9, 2023, 15:24 UTC Server Issue - United States Users Only
Application Server
 Minor 3 h 06 min
Nov 8, 2022, 17:32 UTC Canadian Server - Intermittent Issues
Application Server
 Major 16 min
Nov 8, 2022, 17:06 UTC Canadian Server - Intermittent Issues
Application Server
 Major 21 min
Nov 7, 2022, 19:35 UTC Canadian Server - Intermittent Issues
Application Server
 Major 8 min
Oct 28, 2022, 18:48 UTC Canadian Server - Intermittent Issues
Application Server
 No impact <1 min
Jun 16, 2020, 17:08 UTC US Clients Temporary Outage (12:37 PM to 12:51 PM EST)
Application Server
 Minor <1 min
Nov 8, 2019, 13:52 UTC Login Error
Application Server
 No impact 3 h 54 min
Jun 12, 2019, 01:31 UTC Service not responding in certain regions
Application Server, Reporting and Task Scheduler
 No impact <1 min
Jan 7, 2019, 19:56 UTC Return of Loading and Login Time Issues
Application Server
 Minor 2 h 01 min
Jan 7, 2019, 18:27 UTC Login and Loading Issues
Application Server
 Minor 1 h 17 min
Jan 4, 2019, 13:40 UTC Outage - Long Loading
Application Server
 Major 1 h 03 min

37 incidents in our archive since July 18, 2018.

When and where Criterion fails

Most affected, last 12 months

  • Application Server2
  • Reporting and Task Scheduler1

When Criterion went down with others

Other social & media services

FAQ

Is Criterion down right now?
At our last check Criterion's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Criterion go down?
Criterion reported 1 incidents in the last 90 days (1 major or critical), with 1,407 minutes of major outage: 98.91% uptime.
When was the last Criterion outage?
The latest reported incident started on Oct 21, 2026, 20:31 UTC: "For Your Information - Sage HCM (Formerly Criterion) - Partial Outage", resolved after 23 h 27 min.
How long do Criterion outages last?
Half of Criterion's incidents in the last 90 days were resolved within 23 h 27 min.

Source: Criterion official status page · RSS of Criterion incidents · status badge for your site