Critical incident

Criteo Services: Users may have trouble accessing Criteo API component

Affected: Campaigns, Campaigns, Campaigns, Campaign, Analytics, Analytics, Analytics, Analytics, Audiences, Audiences, Audiences, Audiences, Catalog, Catalog, Product Catalog, Creative library, Gateway, Account Management, Billing, Gateway, OneTag - Event Tracking, Account Settings, Advertiser, Creatives, Biling and payments, Products Recommendation, Partner Billing Report, Account Settings, oAuth, Balances, Performance planner, oAuth, Experiments, Recommendation

Current status of Criteo Services: Minor issues — live Criteo Services status

Timeline

1. Jul 3, 2026, 09:18 UTC
   investigating
   Users may have trouble accessing Criteo API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
2. Jul 3, 2026, 09:19 UTC
   investigating
   We are continuing to investigate this issue.
3. Jul 3, 2026, 09:23 UTC
   investigating
   We are continuing to investigate this issue.
4. Jul 3, 2026, 09:45 UTC
   identified
   The issue has been identified and a fix is being implemented.
5. Jul 3, 2026, 10:17 UTC
   resolved
   This incident has been resolved.

Updates as published by Criteo Services (original).