Critical incident

Criteo Services: Users may have trouble with Criteo components

Affected: Campaigns, Campaigns, Campaigns, Campaign, Analytics, Analytics, Analytics, Analytics, Audiences, Audiences, Audiences, Audiences, Catalog, Catalog, Product Catalog, Creative library, Gateway, Account Management, Billing, Gateway, OneTag - Event Tracking, Account Settings, Advertiser, Creatives, Biling and payments, Products Recommendation, Partner Billing Report, Account Settings, oAuth, Balances, Performance planner, oAuth, Experiments, Recommendation

Current status of Criteo Services: Minor issues — live Criteo Services status

Timeline

1. May 21, 2026, 09:35 UTC
   investigating
   Users may have trouble using Criteo components Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.
2. May 21, 2026, 16:22 UTC
   resolved
   Dear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo representative.

Updates as published by Criteo Services (original).