Major incident

Cribl: Volume drop in Insights Metrics post 4.17.1 Upgrade

Current status of Cribl: Operational — live Cribl status

Timeline

1. Apr 22, 2026, 22:18 UTC
   investigating
   We are currently investigating this issue.
2. Apr 22, 2026, 22:19 UTC
   investigating
   We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.
3. Apr 22, 2026, 22:19 UTC
   investigating
   We are currently investigating an issue where some metrics in Insights are appearing incomplete. Customer data remains secure and unaffected. We are working toward a resolution and will provide the next update at the top of the hour.
4. Apr 22, 2026, 22:39 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Apr 22, 2026, 22:42 UTC
   monitoring
   A fix has been implemented. Metrics are currently backfilling, and we anticipate all data will be available by the top of the hour. No further impact is expected.
6. Apr 23, 2026, 18:59 UTC
   resolved
   This incident has been resolved.

Updates as published by Cribl (original).