Critical incident

Cludo: Search Outage (EU)

Affected: Search API EU

Current status of Cludo: Operational — live Cludo status

Timeline

1. Aug 25, 2026, 12:00 UTC
   investigating
   Search is currently not functioning for customers on the EU. We're working to restore it as soon as possible, and we apologize for any inconvenience that this must be causing.
2. Aug 25, 2026, 12:13 UTC
   identified
   Search is currently recovering, and should be operational again soon.
3. Aug 25, 2026, 12:19 UTC
   resolved
   Search is fully operational again, and the causes will be investigated further before doing a full post-mortem on this incident. If you still experience any issues, don't hesitate to reach out to [email protected] Thank you for your patience.

Updates as published by Cludo (original).