Major incident

Cloudsmith: Request latency and timeout

Current status of Cloudsmith: Operational — live Cloudsmith status

Timeline

1. Aug 25, 2026, 16:38 UTC
   investigating
   We have identified an issue causing request latency and timeouts affecting metadata requests and package downloads.
2. Aug 25, 2026, 17:06 UTC
   investigating
   We have taken steps to mitigate customer impact, but continue to see latency and timeouts affecting metadata and package download requests. Next update by 17:30 UTC.
3. Aug 25, 2026, 17:29 UTC
   monitoring
   We have returned to normal operations, but will continue to monitor.
4. Aug 25, 2026, 18:09 UTC
   resolved
   Between 16:04 and 17:13 UTC, customers experienced latency and timeouts affecting metadata and package download requests. We have confirmed normal operations.
5. Aug 25, 2026, 19:45 UTC
   monitoring
   We observed increased latency and timeouts between 18:48 and 19:08 UTC. We continue to closely monitor.
6. Aug 26, 2026, 07:55 UTC
   resolved
   We have confirmed that our services have returned to normal operations.

Updates as published by Cloudsmith.