Major incident

Buffer: Some customers unable to log in

Current status of Buffer: Operational — live Buffer status

Timeline

1. Aug 26, 2026, 23:29 UTC
   investigating
   We're aware of an issue affecting login for some customers. Verification codes sent by email may not arrive, or may not be accepted when entered. If you're waiting on a code, request one and wait rather than requesting several, as only the most recent code will work. It's also worth checking your spam folder.
2. Aug 27, 2026, 02:10 UTC
   monitoring
   We’ve identified the issue affecting email-based login and applied a fix. Verification emails should now arrive with working codes. If you were previously unable to log in, please try again. We’ll continue monitoring the fix. If you’re still experiencing issues, contact us at [[email protected]](mailto:[email protected]).
3. Aug 27, 2026, 03:48 UTC
   resolved
   The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at [email protected].

Updates as published by Buffer.