Critical incident

Brown University: Network Outage

Affected: Jabber, Telephone service (local and long distance), Wired Network, Wireless network (Brown, Brown-Guest, & Eduroam)

Current status of Brown University: Operational — live Brown University status

Timeline

1. Aug 20, 2026, 10:54 UTC
   investigating
   We’re experiencing issues with network connectivity. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2. Aug 20, 2026, 11:16 UTC
   investigating
   We have confirmed wireless network and telephone service for landline and softphone apps (Jabber and Webex) are widely unavailable. Wired network connections are generally functioning. OIT continues to investigate.
3. Aug 20, 2026, 11:43 UTC
   resolved
   This incident has been resolved.

Updates as published by Brown University (original).