Critical incident

Brown University: Windows Machines Cannot Connect to Brown Wi-Fi

Jul 6, 2026, 12:15 UTC
started
19:24 UTC
resolved July 7, 2026
31 h 09 min
duration

Affected: Wireless network (Brown, Brown-Guest, & Eduroam)

Current status of Brown University: Operational — live Brown University status

Timeline

  1. Jul 6, 2026, 12:15 UTC
    investigating
    Windows machines across campus are having issues connecting to Brown's Wi-Fi. Users can attempt to join Brown Guest.
  2. Jul 6, 2026, 13:00 UTC
    identified
    Windows machines across campus are having issues connecting to Brown's Wi-Fi. Users can attempt to join Brown Guest. You can reset your connection to the network by visiting wifi.brown.edu to refresh your profile. OIT is working to update network profiles for Brown-managed machines.
  3. Jul 6, 2026, 14:23 UTC
    monitoring
    Our updates to the client certificate profiles have been completed. Customers who have trouble connecting to the "Brown" wireless network should go to wifi.brown.edu to refresh their connection.
  4. Jul 7, 2026, 19:24 UTC
    resolved
    This incident has been resolved.

Updates as published by Brown University (original).

Other services with incidents at the same time

This was part of a wider event: 14 services reported incidents within the hour.

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