Critical incident

Brex: Quickbooks bank feeds connected by Pro Access firms to their clients are...

Affected: Partner API, Partner Integrations

Current status of Brex: Operational — live Brex status

Timeline

1. May 2, 2026, 02:02 UTC
   investigating
   We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.
2. May 2, 2026, 02:06 UTC
   identified
   We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.
3. May 2, 2026, 02:15 UTC
   monitoring
   The fix has been rolled out and we are monitoring traffic from Quickbooks.
4. May 2, 2026, 04:09 UTC
   resolved
   We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

Updates as published by Brex (original).