Critical incident

Barracuda Networks: XDR dashboard unavailable with SSO

Affected: XDR Dashboard

Current status of Barracuda Networks: Minor issues — live Barracuda Networks status

Timeline

1. Nov 5, 2026, 03:11 UTC
   identified
   We are working on an outage for XDR dashboard and access may be intermittent.
2. Nov 5, 2026, 03:58 UTC
   identified
   The engineering team is actively working on restoring service but significant access disruption is in progress.
3. Nov 5, 2026, 04:16 UTC
   identified
   Barracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected operational performance. Dashboard access remains down.
4. Nov 5, 2026, 13:52 UTC
   identified
   XDR service and SOC is operational. Engineering is still working on restoring dashboard UI access.
5. Nov 5, 2026, 16:11 UTC
   monitoring
   Access to the XDR Dashboard has been restored. Our engineering team is currently running validation tests to confirm all features are operating normally. Please note that some functions may still be temporarily inoperable while testing continues. We appreciate your patience and will post a final confirmation once all functionality has been verified.
6. Nov 6, 2026, 14:07 UTC
   monitoring
   Barracuda XDR was experiencing an intermittent service disruption affecting Azure and SentinelOne alerts delivery beginning at 22:37 PM UTC on November 5. Our engineering team has identified the root cause and restored the affected service at 13:20 UTC on November 6. We would like to ensure that the detection capabilities continued to function as expected however, the issue primarily affected the delivery of Azure and SentinelOne alerts and alarms to our ticketing system. We sincerely apologize for this disruption and any inconvenience it may have caused. Ensuring the reliability, availability, and integrity of our services remains a top priority. We appreciate your patience, understanding, and continued trust as we work to maintain the highest standards of service.

Updates as published by Barracuda Networks (original).