Major incident

Barracuda Networks: BCAS: Mail processing partial outage in UK region

Affected: Mail Processing

Current status of Barracuda Networks: Minor issues — live Barracuda Networks status

Timeline

1. Mar 28, 2026, 10:53 UTC
   investigating
   Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
2. Mar 28, 2026, 10:55 UTC
   identified
   The issue has been identified and our engineers are working with operations staff to restore services.
3. Mar 28, 2026, 11:11 UTC
   identified
   We are continuing to restore service. The number of affected customers in the region is now below 10%.
4. Mar 29, 2026, 15:18 UTC
   resolved
   All customer impact has been resolved and mail processing is fully restored for all customers in the region.

Updates as published by Barracuda Networks (original).