Major incident

Axis: Disturbance in Axis Site Designer

Affected: User database synchronization

Current status of Axis: Operational — live Axis status

Timeline

1. Aug 28, 2026, 13:39 UTC
   investigating
   We are experiencing issues with Axis Site Designer where customer have reported to be stuck on "Loading Product Data". Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.
2. Aug 28, 2026, 13:40 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Aug 28, 2026, 13:41 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Aug 28, 2026, 13:44 UTC
   resolved
   This incident has been resolved.

Updates as published by Axis (original).