Major incident

Axis: We are currently experiencing intermittent problem when performing recording playback using the ACS Edge PC client and in MySystems. ACS Edge Mobile app playback is not affected

Affected: Video playback

Current status of Axis: Operational — live Axis status

Timeline

1. Jul 11, 2026, 18:01 UTC
   investigating
   We are currently investigating this issue.
2. Jul 11, 2026, 18:10 UTC
   resolved
   Problematic service was identified and fixed

Updates as published by Axis (original).